AI Should be Natural, Not Intrusive: Jon Catling of Las Vegas Sands Corp

Discussing the broad impact of AI on the enterprise, Jon points out that we are already seeing AI in action, if we know where to look. "Some say AI has been hidden away for a long time, but actually it hasn't. There are already AI applications in place in our normal daily activity. This year we have seen IBM Watson, Microsoft's Cortana and other personal assistant technology raise their marketing approach, yet Google Search and chatbots have been in use for some time. Part of what The AI Summit demonstrated was the extraordinary level of application and uptake that is already happening".