Rise of the flirtbots: Automated systems are get kisses
From AI personalities that can help you order a meal, to chatbots designed to relay your banking information, companies are increasingly turning to artificial intelligence to improve the consumer experience. Experts say these messaging services have taken off in the last year, and will likely expand further in months to come – but, they warn the use of bots can blur the line between business and personal interactions. As AI continue to grow as conversationalists, exchanges between humans and chatbots have begun to edge into'flirty' territory, which can affect customers' trust in the service. Experts say these messaging services have taken off in the last year, and will likely expand further in months to come – but, they warn the use of bots can blur the line between business and personal interactions. An end-of-life chatbot that helps terminally ill patients struggling with tough decisions is being tested by researchers.
Dec-27-2017, 20:10:16 GMT
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