Natural Language Understanding (NLU) in Fraud Risk Management – a case study

This is a continuation of my previous blog, "Natural Language Understanding – Application Notes with Context Discriminant". Natural Language Understanding (NLU) is a subtopic of Natural Language Processing (NLP). Successful implementations of NLU are difficult because of limitations in prevailing technology. SiteFocus solved these limitations with a new approach to NLU. This approach has been successfully implemented into a commercial solution called Communications in Focus (CIF).