Computers as Better Listeners

Computers programmed with artificial intelligence can be better listeners when certain concerns exist. Allowing people to talk reduces anxiety. Finding patient, disciplined listeners can be tough though. Computers, using artificial intelligence software, have infinite patience and tolerance. In "The Computer Will See You Now" (The Economist, August 16, 2014 edition), Jonathan Gratch (Institute for Creative Technologies) has successfully explored such computers as therapists in some circumstances.