Are Humanoid Robots & AI the Future of Banking Industry?

Move aside traditional bankers, Humanoid Robots are here! As customers embrace new technology, banks are also trying to meet client expectations by digitizing their operations with the help of latest technology including artificial intelligence (AI) and virtual assistance. So, for the first time in the United States, HSBC Holdings (HSBC - Free Report) has unveiled seven humanoid robots -- Pepper -- at its flagship Fifth Avenue branch in New York. Developed by SoftBank Robotics Group, the humanoid robots are expected to reduce wait time at branches, assist and encourage customers to use available technical tools and platforms, and make clients aware of HSBC products and services. All these efforts are expected to draw more business.