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TD Ameritrade's chatbot uses artificial intelligence and machine learning to respond to natural language messages from users on Facebook Messenger about their investments and stock prices, the brokerage said on Tuesday. Unlike other chatbots, TD Ameritrade's bot will be backed by a human customer support team, which will receive notifications if the bot detects it is unable to handle some interactions. Unlike other chatbots, TD Ameritrade's bot will be backed by a human customer support team, which will receive notifications if the bot detects it is unable to handle some interactions. TD Ameritrade's chatbot uses artificial intelligence and machine learning to respond to natural language messages from users on Facebook Messenger about their investments and stock prices.