Is There a Role for Artificial Intelligence in Local Government?

At the Oregon Digital Government Summit held in Salem earlier this month, Michael Finch, CIO of Lane County, Ore., discussed some of the opportunities for cognitive learning and artificial intelligence at the local government level, citing the ability to better serve constituents with tailored services informed by usage data. Eyragon Eidam is the assistant news editor for Government Technology magazine, and covers legislation, social media and public safety. He can be reached at eeidam@erepublic.com.