To Serve Man: Ahold Delhaize launches Artificial Intelligence for Retail Lab

Ahold Delhaize is partnering with the Innovation Center for Artificial Intelligence to optimise the company's supply chain and improve the customer experience. In the joint ICAI-Ahold Delhaize industry lab, the Artificial Intelligence for Retail Lab (AIRLab), scientists will conduct research into socially responsible algorithms that can be used to make recommendations to consumers and into transparent AI technology for managing goods flows. The research will take place at Albert Heijn and bol.com, both brands of Ahold Delhaize. In addition, AIRLab will focus on talent development tracks. "Ahold Delhaize, Albert Heijn and bol.com look forward to working with ICAI," said Frans Muller, deputy chief executive officer of Ahold Delhaize.