Preparing AI-Powered Virtual Assistants to Improve EHR Usability

VUMC providers who participate in upcoming studies exploring the efficiency of voice recognition software and virtual assistants will use Nuance technology to find information about patient's vital signs, medication lists, problem lists, and general health status. Kumah-Crystal and her team will then compare individual provider's experience using virtual assistants with each provider's experience retrieving information manually. The VUMC team will do a timed task analysis to determine whether providers are able to access and review health data more quickly using either method.