Why Are Bots Still So Dumb? And How Can You Make Them Smarter?

"Hey Cortana, play my favorite song." Smart AI is no longer a novelty worthy of science fiction; it's now ingrained into our everyday lives. You could probably recognize Siri or Alexa's voice in a crowded room, and chances are good that you've requested their services on more than one occasion. As tech giants like Apple, Amazon, and Microsoft continue to enhance their products using AI techniques to keep up with real life demands – integrating with third-party apps like Uber or Spotify, for example – the capabilities of these smart bots seems endless. In fact, more and more companies are using smart bots and even chatbots to create customized experiences for their shoppers.