Data strategy: Healthcare industry puts big data, AI to work

A well-crafted data strategy is key to enhancing patient experience and controlling healthcare industry costs, according to Bill Gillis, CIO at Beth Israel Deaconess Care Organization. In an interview at the recent CDM Media CIO Boston Summit, Gillis discussed how data can be used to revolutionize the healthcare industry. In this video, he talks about the benefits of big data for the healthcare industry and highlights how AI and machine learning investments streamline manual processes and improve interoperability. Editor's note: The following transcript has been edited for clarity and length. Do organizations need a chief data officer?