TeBIT 2017 Executive Report - Time to Double Down on AI and Robotics

Businesses have long been told to think outside the box--but what about thinking outside the industry? Artificial intelligence (AI) and robotics have brought dramatic improvements in efficiency and overall quality to a wide variety of sectors, including automotive and e-commerce. Can they change the game for telecom companies, too? The idea that what's good for General Motors is good for telcos might seem a bit unorthodox. They are, after all, very different businesses. Yet this year's telco IT benchmarking study (TeBIT)--a survey of European operators' IT spending and performance that was completed in August 2017--suggests that some telcos, at least, are beginning to see how AI and robotics could benefit them.