The 3 AIs needed to Create truly Intelligent Assistants and Chatbots (Part II)

In Part I, we talked about the state of Artificial Intelligence (AI) and how it is not enough to guarantee success. There are three other types of AIs needed for applications to be truly intelligent. We already covered the first -- Aided Introductions (aka Onboarding). Now, let's look at the second one: At its core, a "conversational experience" is based on the premise of good communication between the system and the user. Since users should always have the freedom to decide their preferred modality -- tapping, typing or speaking -- it is the system's responsibility to always make its current state visible.