Beyond chatbots: how AI will help fight cybercrime in the IoT Information Age

This year marks the 60th anniversary of the first Dartmouth Conference, the research project that is credited with introducing the term'Artificial Intelligence' (AI) to the world. Clearly, AI isn't a new concept, and Facebook's announcement that it will enable businesses to deliver automated customer support, online shopping guidance, content and interactive experiences to its users through chatbots is the latest iteration of the technology. As with most news from Facebook, the announcement has caused quite a stir - only few days later people were already hailing Bots as'The New Apps'! It's worth taking moment to look behind all the hype around chatbots and understand the technology that sits at their core. Although they are still in their development phase, chatbots are becoming more readily accepted by the general public, who probably don't even really think of them as a form of AI.