A.I. Was Supposed to "Revolutionize" Work. In Many Offices, It's Only Creating Chaos.

Work A.I. Was Supposed to "Revolutionize" Work. Although we've been told that A.I. is poised to "revolutionize" work, at the moment it seems to be doing something else entirely: spreading chaos. All throughout American offices, A.I. platforms like ChatGPT are delivering answers that sound right even when they aren't, transcription tools that turn meetings into works of fiction, and documents that look polished on the surface but are riddled with factual errors and missing nuance. If you've read anything about A.I., you know that it sometimes "hallucinates" facts that simply aren't true, yet asserts them with so much confidence that its lies don't get caught. Clearly, there's more work to do on this emerging technology, but in the meantime, it's ravaging some workplaces.