Every HR Leader Needs AI On Their Career Roadmap – Part II

Bottom Line: The stronger a CHRO's and companies' AI digital dexterity skills, the stronger they are at overcoming talent management challenges they're facing today. For HR leaders to excel at improving AI digital dexterity skills across their organizations, they need to learn from the shortcomings of existing Learning & Management systems that continue to have dismal adoption. First, all employees, especially Millennials and Gen Z, need to understand "Why" they should invest the time to take certain classes, courses, and what's in it for them after they have learned those skills. Second, employees want to learn about AI in a self-service mode, where they have greater control over the pace, review, and mastery of each lesson. Third, self-service learning tailored to employees' learning preferences has proven to be more effective than them participating in classes led by HR team members who themselves may not be aware of all the available options.