How a good Chatbot should behave?

In the age of Facebook Messenger, WhatsApp, Slack and AI assistant (Cortana, Siri, Ok Google) we can finally communicate intelligently with our software. With growing Artificial Intelligence, Chatbots are helping us to find products, places, food and even solving customer service issues. Chatbots can convince you of remarkable things like the necessity of clicking a link or they are humans, not robots. Automation using bots allows companies to minimize their costs while still maintaining a high price point, thanks to the ease of use and quality of service. Brands capitalizing on digital experience are using chatbots to gain competitive advantage.