Disrupting Healthcare with Artificial Intelligence

The healthcare industry is evolving with the exponential increase in the exploration of artificial intelligence (AI). These implications go far beyond technology, points out the Everest Group, with the majority of AI decisions impacting everything from customer experience to cost to business processes. While there are certainly huge cost impacts (think: reduced need for customer care executives and reduced cost of population health management) as well as significant business impacts (think: increased healthcare savings and enhanced patient experience), the operational impact is perhaps the most vital because it personalizes patient care. To that end, physicians can make more accurate diagnoses and more efficiently engage with patients on a daily basis. This is where today's blog will focus: preventing physician burnout in the healthcare industry with the help of AI.