What are the traits of a good Chatbot? - Maruti Techlabs

What are the traits of a good Chatbot? Situational awareness is a key feature in Bots. It should respond to user's minimum amount of input by leveraging stored information and entertain the user's needs with minimal friction. Bots should be able to automate the daily life tasks for us such as reserving a hotel, ordering grocery, etc. It should save our time and reduce human efforts and pain.