How to prevent chatbot attacks?

Chatbots or intelligent VAs have quickly become a standard among businesses. These automated virtual assistants help manage critical data, elevate customer experience, provide personalized recommendations and the list goes on. But in the face of this rapid automation, are we sure that our data is in safe hands? First of all, let us see what exactly a VA is. To put it simply, a chatbot or an intelligent VA is a software program that emulates human conversation.