Augmenting your workforce - Business Reporter

"Augmented workforce" is a term we hear increasingly often these days, but the concept is hardly new. Think, for example, of the cotton mills of the Industrial Revolution. Scores of looms were driven not by the millworkers, who had other tasks, but by a series of steam-powered belts, resulting in a larger production output, higher quality, and new ways of working that combined humans and machines. However, as the cotton mill example shows, it's important not just that technology delivers benefits like these, but that it does so in concert with the human workforce. That's where AI can really take off – when you combine it with people, you create an outcome that is greater than the sum of its parts.