On CRM: Chatbots Are Becoming A $10 Billion Market

My dog died a few years ago. She was only about 7 years old and had a lot of health problems. But one thing I don't miss: my pharmacy bill. That's because Lavender (my wife chose the name, not me) was on no less than seven medications. And a day rarely went by without me a text message from my pharmacist at the CVS near me.