The Future Of Shopping: AI-Powered Conversational Commerce - AI Summary

AI-powered conversational commerce is quickly becoming a widely used tool to provide more efficient and personalized customer service. According to a recent study by Juniper Research, AI-powered chatbots are predicted to play a significant role in customer interactions over the next few years, handling 70% of customer conversations in 2023. This demonstrates the growing reliance on AI-powered tools to improve customer interactions and create a more seamless shopping experience. AI-powered conversational commerce will take ecommerce to the next level in 2023, benefiting customer and retailer alike.