Google's version of robocalls has small businesses skeptical

Google Duplex will call salons, restaurants, and pretend to be your personal human. Google has its robot work cut out for it. Janell Goplen automatically hangs up the phone when she receives automated calls to her Clearwater restaurant in Newport, Oregon. In the summer, Google will begin testing its controversial new plan to have the Google Assistant smartphone app make human-sounding calls for restaurant reservations and hair-cut appointments. If Goplen were to get the call and she sensed that it was robotic, "I'd hang up," she says.