The Fight Against Flight HRExecutive.com

Employee turnover at DocuSign was already low. "We have a healthy attrition rate," says Senior Director of Recruiting Susan Ross. When people do leave, she continues, they're usually in the company's sales lead-generation department at the San Francisco headquarters. However low turnover was, though, recruiting still found room for improvement--$1 million worth of improvement, in fact. By implementing technology that predicts whether job prospects will leave before the end of year one, Ross says, the company was able to avoid making roughly 11 bad hires, thereby saving more than $1 million in salary.