Good bot, bad bot: Unravelling the ethics of AI

Right now, we stand on the cusp of another great technological revolution, as a range of intelligent technologies that fall under the banner of AI begin to redefine what's possible – in our businesses and in our lives. Rapid technological advancements are creating a set of questions, problems and dilemmas that never existed before. There are new risks as well as new opportunities, and digital innovators must be conscious of mindfully designing how we deal with these new intelligent technologies and the associated data they create. As Adam Warby, Avanade's CEO, has pointed out, we currently have an opportunity to shape the relationship between humans and the powerful new technology we're creating, which means we must take a thoughtful approach to digital ethics. That's one of the reasons we talk to our clients about Applied Intelligence – the combination of intelligent technology and human ingenuity applied across every business function and process – that helps organizations take advantage of intelligent technologies confidently and responsibly.