The Most Crucial Future of Work AI Measure - Social Business Spotlight Blog

For decades, I have studied the impact of technology on the future of work. In my 2001 book, Work 2.0, I found that the future of work would be driven by our ability to deliver MyWorkMyWay -- tailored and deeply personalized info-flows and learning to each individual. Now, with AI, we are on the cusp of finally realizing this powerful capability. Since then, I have witnessed the battle for the soul of the future of work. One of my standard CIO presentations asks leaders to consider how far they will go with AI.