AI and the workforce: what skills will your organisation need?

We are on the brink of yet another technological revolution; self-driving vehicles will dominate the roads, artificial intelligence (AI) will diagnose medical conditions or find the perfect property, and half-hour long rocket rides from London to New York will (supposedly) be available from 2022 onwards. Our workforce will be a part of this transformation, with machine learning and AI innovation improving workplace productivity, accuracy and output across the board. Of course, this also means a number of key responsibilities and roles are under threat – a harsh reality that is of concern to 79% of UK workers, according to our recent Talent Trends research. In theory, most roles follow a similar process: first you gather data, then you analyse it and interpret the results; finally you recommend a course of action and implement it. Automation and AI technology will have a significant impact on the gathering and analysing of data – but making thoughtful interpretations, determining practical solutions and delivering results through to completion is where the human element comes into play.