How Do Chatbots Learn?

How do chatbots learn on their own and become "intelligent"? Read on to learn about the major approaches to developing self-learning chatbots. One of the questions we get asked by customers a lot is "Can your bot learn on its own?". The popular belief is that a bot is truly intelligent only when it's able to learn on its own. Here, we will examine what the aforementioned question really means, based on our experience building enterprise chatbots.