CIOs: Focus on applying AI and machine learning, not defining it

For CIOs and CTOs, asking which computing approaches add up to artificial intelligence and which are simply automation or BI is probably not a very useful question. The better question to think about: Do the latest developments in AI and machine learning provide a step change for solving problems and building new products or processes? David Gledhill, group CIO and head of technology and operations at DBS Bank in Singapore, put it this way: "There's a continuum. And moving along that continuum is what we care about," he said. "We'll leave it to the philosophers to determine what intelligence is."