Clicking and Screaming

Future Tense is a partnership of Slate, New America, and Arizona State University that examines emerging technologies, public policy, and society. This article is part of Update or Die, a series from Future Tense about how businesses and other organizations keep up with technological change--and the cost of falling behind. It is also the latest installment of Try Restarting, Slate's IT-advice column. Try restarting, and then email us. They're smart, capable people, but I cannot seem to help them stay safe online.