Amplifying User Intelligence with Chatbot Feedback Loops - Georgian Partners

This post was originally published on chatbotsmagazine.com. So you've just set up your chatbot, and it's working well -- congrats! Now for the bad news: if you don't set up a feedback loop right away, your chatbot could already be falling short of its potential. But what does a great chatbot feedback loop look like, and how can you harness it to deliver more value to users? In my work with companies adopting chatbots, feedback loops are consistently one of the most overlooked components of the system.