The 7 Biggest Technology Trends To Disrupt Banking & Financial Services In 2020

Even though banking and financial services have been slower than other industries to adopt the latest technology into their operations, financial organizations are trying to catch up by incorporating artificial intelligence, blockchain, and other technology to benefit their customers, remain competitive and improve business results. Here are the 7 biggest technology trends that will disrupt banking and financial services in 2020. Although banking and financial services tend to be slower to adopt new technologies, a PricewaterhouseCooper study confirms the majority of financial services decision-makers are investing in artificial intelligence (AI)--52 percent of executives confirmed they are making "substantial" investments in AI while 72 percent believe it will be a business advantage. One thing that will likely make the rest believe in artificial intelligence's potential for the industry are the cost savings that are expected to be $447 billion by 2023. So, how do financial institutions use artificial intelligence?