The Sales Person's AI Dream

Throughout most of recorded history buying and selling has been part of daily life. Whether it's agricultural products or the latest software, selling is a communication process whereby one side works to fulfill the needs of a second party via their product or service. The ability of the sales person to properly communicate why a prospect should buy or sell is the reason their role exists. Once an account relationship is in place less human interaction may be required (or desired) and automating the ordering process probably makes sense, except for new products or up-selling opportunities requiring human sales interaction. AI sales tools can augment the sales process both today and in the near future in so many time saving ways (if the right technology is applied, the reps are properly trained, buy into it and use it every day).