"Broken" SME payments industry "makes no sense" in 2019 » PaymentEye

SME payments are "broken" and the industry's reliance on old-world processes "staggering", according to Paul Christensen, CEO and founder of machine learning firm Previse. "If I walk into Starbucks and ask for a coffee. I get my coffee and Starbucks gets paid instantly," says Christensen. "If this were a B2B scenario I would walk in, ask for a coffee and then send an invoice in three months. That sounds ridiculous, and yet that is how the entire world of B2B transactions work."