Promise of AI in Telecom Pipeline Magazine

The legend is that Almon Strowger invented automatic telephone switching in order to stop human operators deliberately or accidentally misdirecting phone calls. This was an early (patented 1891) example of using machinery to improve security and reliability in the telecommunications network. However, it was primarily the need to manage growth that drove automation of the phone system. And since then, through various stages of electromechanical, electronic and computer driven developments, the telecommunications networks of the world have benefited from increasingly high levels of automation. Most of this time, the underlying pattern of advancement stayed the same.