AI and adoption - Retail Assist

At Retail Assist, we understand the importance of always having one eye on technology, in order to stay ahead of the curve. We've been researching the latest developments in Artificial Intelligence (AI) to bring you our opinion on consumer adoption of AI. In the news recently, we've noticed that the makers of Apple's iconic digital assistant, Siri, Dag Kittlaus and Adam Cheyer, have released a new AI platform, Viv. The key difference between their "next generation" tool and other AI platforms is that it isn't constrained by service provider, i.e. Being cross channel, it can "speak" in a device agnostic manner to vendors and third party suppliers in order to provide the most relevant information based on the request, i.e. to purchase relevant goods at the cheapest price.