Navigating disruption in the financial industry with Artificial Intelligence

A working definition of Artificial Intelligence (AI) is the "theory and development of computer systems able to perform tasks that normally require human intelligence." While this explanation is useful, it doesn't capture the enormity of the AI phenomenon, being billed as a massive change agent in the financial services industry. The interesting bit is that the scope and impact of AI in the industry is not limited to technology alone. The way we interact, decide and learn is increasingly being influenced by new technologies, AI in particular. More and more enterprises are waking up to the potential of AI, as was evident in a recent survey commissioned by Infosys, where 64% respondents stated that their organisation's future growth is dependent on large-scale AI adoption.