Artificial Intelligence: Taking the Good With the Bad

Over a year ago, I started researching artificial intelligence (AI). As a marketer for a company with an advanced digital solution that uses AI-type technology, I thought it was important for me to know the competition and learn about solutions that could help me currently and in the future. Throughout my research, I found both pros and cons to AI, and it inspired me to write an article in which I argued the benefits of AI outweigh the risks. I came across that article while I was researching something else recently, and I thought it would be a good time to revisit it. A lot has transpired since I wrote the piece in February 2017, but my argument that tech adoption is slow and therefore it will be years before AI reaches its full potential is still valid. Even though we are seeing incremental progress in the role AI plays in our day-to-day lives, the change has been so gradual that, without a bit of research, it's hard to tell the difference between today and a year ago.