Why branch bankers shouldn't fear bots

Many bank employees likely fear robots will replace them, but to U.S. Bank's Dominic Venturo, some bots are just there to be their wingman. Much of the talk about artificial intelligence in banking has been about how technology can replace some functions currently performed by humans. But AI could help human bankers do their jobs more effectively by giving them quicker access to relevant information than ever before. "AI won't totally replace, but rather augment, a human's ability to do their job in a lot of ways," said Venturo, the Minneapolis-based bank's chief innovation officer. U.S. Bank is one of a number of financial institutions experimenting with how AI and machine learning can transform the financial industry.