Bots: Disruption or Bubble? - DZone Big Data

The entire tech industry seems to be buzzing with "bot" fever. I and my co-founders often see a "bot" company and discuss its business model. Chirag Jog has always been enthusiastic about the bot wave, while I have been mostly pessimistic -- especially about B2C bots. We should consider that there are many types of "bots" -- chat bots, voice bots, AI assistants, robotic process automation (RPA) bots, conversational agents within apps or websites, etc. Over the last year, we have been building some interesting chat- and voice-based bots, which has given me some interesting insight.