Infographic: 9 Components of a High-Performing Chatbot - BotCore

An excellent Conversational UX is key to drive adoption and helps users reach their goal in the shortest time with maximum end-user experience. It enables bots to conduct human-like conversations. Machine learning algorithms enable chatbots to learn from previous conversations, and deliver better responses in the future. NLP is a technological process that allows chatbots to understand the meaning behind users' natural language inputs and then deliver relevant responses. The technology with which chatbots can analyze users' input text or voice and understand their emotions and gauge their mood.