6 key benefits of AI for business

"CIOs need to see where AI can help functions do more with less time and less resources, so they can [enhance] the experience for employees and users alike," said Beena Ammanath, AI managing director with Deloitte Consulting LLP. "As you deploy data and analytics into the enterprise, it opens up new opportunities for businesses to participate in different areas," he explained. For example, autonomous vehicle companies, with the reams of data they're collecting, could identify new revenue streams related to insurance, while an insurance company could use AI on its vast data stores to get into fleet management. Delivering a positive customer experience has become the price of doing business, said Seth Earley, author of The AI-Powered Enterprise and CEO of Earley Information Science. "We're trying to embody everything we know about the customer, the customer's needs, our solutions and the competition and then present to the customer what they need when they need it," Earley said.