Vodafone uses robots to screen jobhunters
Vodafone has begun using artificial intelligence to help recruit call-centre and shopfloor staff. Candidates submit videos of themselves answering a standard questionnaire. Computer algorithms then assess their suitability for a role based on subtle facial cues and voice intonation. Only those who pass this screening are put forward for interview by human beings. About 50,000 applicants have gone through the AI procedure so far.
Jun-25-2017, 14:12:15 GMT
- Industry:
- Telecommunications (0.76)
- Information Technology > Networks (0.76)
- Technology:
- Information Technology > Artificial Intelligence > Robots (0.40)