6 UX Design Tips for Designing Your Best Artificial Intelligence Chatbot

Over the last few months, I've been focused on product design for chatbots--both text and voice. As a UX designer with a background in graphic design, it's been refreshing to shift focus towards non-visual user experiences. It's reasonable to assume the same people who consume news on social media are the same people interested in chatting with your bot on Facebook. If you are still deciding between a social media chatbot or your own, and you want to target millennials, this could help you make the decision. The content that you push and the tone and language of your bot may be very different that what you have thought initially.