Hospitals turn to artificial intelligence to help with an age-old problem: Doctors' poor bedside manners

Cedars-Sinai Medical Center in Los Angeles started out as a customer before moving to invest. In 2019, Virti raised $2 million in a seed round originating from the health-care clinic. The investment helped the start-up launch a sales team and enhance its analytics software. These days, the software is used to train Cedar-Sinai medics on coronavirus-related processes. The United Kingdom's publicly funded health-care system, NHS, also used the tech to teach staff how to properly use personal protective equipment and how to engage with patients and their families.