The artificial intelligence lab: what will investment in AI mean for the healthcare industry?

Faced with a growing population and tight budget, the UK's National Health Service has already started looking to AI to improve patient service and cut costs. With smartphones due to become the primary method of accessing health services, the NHS is already investing in AI-powered apps, an artificial intelligence lab, and more recently implementing technology which will allow NHS 111 enquiries to be handled by robots within two years. Yet latest research by OpenText reveals widespread uncertainty amongst the UK population when it comes to trusting their health to AI. As AI is implemented across the healthcare sector, British consumers will need to put their trust in this technology. Yet this research revealed that two fifths (41%) do not know if they would trust the medical diagnosis given by AI and a further 26% confirmed that they did not trust the technology.