IBM launches new market leading capabilities for customer service AI with Watson Assistant - Watson

Today, we're happy to announce new innovations that further advance our Watson Anywhere approach to scale AI across any cloud helping you provide better customer service AI. This idea comes to life with IBM's Cloud Pak for Data platform now certified on Red Hat OpenShift. The platform allows you to run all Watson products including Watson Assistant, IBM's conversational AI product, on the IBM Cloud or clouds from other vendors, including Amazon, Google, and Microsoft – as well as on-premises environments. You are no longer locked into cloud vendors or deployment channels to ensure the best customer service AI experience. In addition to Watson Anywhere, IBM continues to innovate and make breakthrough changes with Watson Assistant.