How to Develop Conversational AI for Your Business

Since a few years, chatbots are here, and they will not go away any time soon. Facebook popularised the chatbot with Facebook Messenger Bots, but the first chatbot was already developed in the 1960s. The chatbot was developed to demonstrate the superficiality of communication between humans and machines, and it used very simple natural language processing. Of course, since then we have progressed a lot and, nowadays, it is possible to have lengthy conversations with a chatbot. For an overview of the history of chatbots, you can read this article.