The Future for Administrative Assistants – A Checklist for Tomorrow

Executive secretaries are in roles critical to the organizations and executives they serve. Indeed, the role can also be quite fluid – extending to encompass chief operating officer, internal communications, HR, learning and development, special projects, and corporate troubleshooting. Given this wide-ranging remit, we believe executive assistants are on the front lines of the exponential changes happening in the business world. Now, perhaps more than ever, they need to understand the forces of change shaping the future and the range of ways these could impact their own roles and shape the challenges and choices facing the organisations and executives they work with. Secretaries have wielded a number of tools over the decades, from telegraphs, to telephones, to personal computers to, now, personal digital assistants.